01
Introduction
We operate Spiracle Digital, a digital services business providing website development, lead automation, and white-label web development for agencies and B2B businesses. This Privacy Policy applies to this website and to data we process while delivering our services.
This policy is written in plain language. If anything is unclear, contact us and we will explain it without legalese.
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Information we collect
Contact & project details
When you submit a form or contact us, we collect the details you provide: your name, email address, company, budget range, and a description of your project or request.
Newsletter subscriptions
If you subscribe to our newsletter, we store your email address, the page you subscribed from, and the subscription date. We use it only to send our newsletter. Every email includes an unsubscribe option, and you can also ask us to remove you at any time.
Technical data
Like most websites, our hosting and analytics tools may process your IP address, browser type, device information, and pages visited. We do not use this data to build advertising profiles.
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How we use information
We process your information to:
- Respond to inquiries and prepare project proposals
- Deliver contracted development and automation services
- Send our newsletter, when you have subscribed
- Send operational notifications related to active work
- Issue invoices and keep accounting records
- Improve website performance and detect abuse or security issues
We do not sell, rent, or trade your personal information to anyone.
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Legal bases for processing
Where GDPR or similar laws apply, we rely on: your consent (newsletter, optional cookies), performance of a contract (delivering services you requested), and legitimate interest (responding to business inquiries, securing our systems, keeping required records).
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Cookies & analytics
We use essential cookies required for the website and admin area to function. Analytics, if enabled, uses privacy-respecting configuration (GA4 or a privacy-focused alternative) with IP anonymization where available. You can block non-essential cookies in your browser without losing core functionality.
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Third-party services
To run our website and deliver services, we rely on trusted providers that process limited data on our behalf:
- Hosting provider — website files, databases, and server logs
- CRM — lead and contact records for follow-up (a SaaS provider or a custom CRM we build for you)
- Automation — workflow platforms or custom automation we build and host
- Email delivery — newsletter and transactional email
- Analytics — aggregated, non-identifying usage statistics
Each provider processes data under its own privacy terms and only as needed to provide its service to us.
07
Data retention & security
We keep personal data only as long as needed for the purpose it was collected: inquiry and project records for the duration of the business relationship plus any legally required accounting period; newsletter subscriptions until you unsubscribe.
We protect data with access controls, encrypted connections (HTTPS), backups, and least-privilege access for team members and subprocessors.
08
Your rights & choices
You may request:
- A copy of the personal data we hold about you
- Correction of inaccurate data
- Deletion of your data (subject to legal retention duties)
- Withdrawal of newsletter consent / unsubscribing at any time
- Objection to or restriction of processing
To exercise any right, email contact@spiracledigital.com and we will respond within 30 days. If you are in the EEA or UK, you may also complain to your local data protection authority.
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International transfers
Our team and providers may be located outside your country. Where data crosses borders, we use appropriate safeguards such as standard contractual clauses or equivalent mechanisms required by applicable law.
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Changes to this policy
We may update this policy as our services evolve. Material changes will be reflected in the version and effective date at the top of this page, and significant changes will be announced on the website or by email where required.
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Contact us
For any privacy question or request, contact us at contact@spiracledigital.com or through the contact section of this website.